275 lines
10 KiB
XML
Executable File
275 lines
10 KiB
XML
Executable File
<?xml version="1.0" encoding="UTF-8"?>
|
|
<odoo>
|
|
<record id="action_ccrf_list" model="ir.actions.act_window">
|
|
<field name="name">Customer Complaint Register</field>
|
|
<field name="type">ir.actions.act_window</field>
|
|
<field name="res_model">sos_ccrf</field>
|
|
<field name="view_mode">tree,form,kanban</field>
|
|
</record>
|
|
<record id="sos_ccrf_view_tree" model="ir.ui.view">
|
|
<field name="name">sos_ccrf.view.tree</field>
|
|
<field name="model">sos_ccrf</field>
|
|
<field name="arch" type="xml">
|
|
<tree>
|
|
|
|
<field name="ccrf_no"/>
|
|
<field name="complaint_received_on"/>
|
|
<field name="complaint_received_mode"/>
|
|
<field name="fg_name"/>
|
|
<field name="customer_name"/>
|
|
<field name="write_uid" string="Last Edited By" optional="hide"/>
|
|
<field name="write_date" string="Last Edited On" optional="hide"/>
|
|
</tree>
|
|
</field>
|
|
</record>
|
|
<record id="sos_ccrf_form_view" model="ir.ui.view">
|
|
<field name="name">Form</field>
|
|
<field name="model">sos_ccrf</field>
|
|
<field name="arch" type="xml">
|
|
<form string="Model Form">
|
|
<header>
|
|
<button class="btn btn-primary" type="object"
|
|
name="action_report_ccrf_btn"><i class="fa fa-print"></i> Print</button>
|
|
|
|
</header>
|
|
<sheet>
|
|
<h2 style="text-align: center;text-transform: uppercase;text-shadow: 1px 1p 1px #140718;color: #65407c;padding:5px;">Customer Complaint Register</h2><hr></hr><br></br>
|
|
<!-- Topmost Group -->
|
|
|
|
<!-- First Column -->
|
|
|
|
<group string="General Info">
|
|
<group>
|
|
<field name="ccrf_no"/>
|
|
|
|
<field name="complaint_received_mode"/>
|
|
<field name="complaint_received_on"/>
|
|
</group>
|
|
</group>
|
|
<group>
|
|
<!-- Second Column -->
|
|
<group string="Customer Details">
|
|
<field name="customer_name"/>
|
|
<field name="customer_address"/>
|
|
<field name="customer_phone_number"/>
|
|
<field name="customer_email"/>
|
|
</group>
|
|
<group string="Product Details">
|
|
<field name="fg_name"/>
|
|
<field name="helper_field" invisible="1"/>
|
|
<field name="sub_fg_name" domain="[('id', 'in', helper_field)]"/>
|
|
<field name="batch_no"/>
|
|
|
|
</group>
|
|
|
|
</group>
|
|
|
|
<notebook>
|
|
<page string="Data Collection">
|
|
<group>
|
|
<group>
|
|
<field name="invoice_no"/>
|
|
<field name="batch_release_date"/>
|
|
<field name="quantity_dispatched"/>
|
|
</group>
|
|
<group>
|
|
<field name="brcoa_no"/>
|
|
<field name="brcoa_date"/>
|
|
<field name="other_complaints"/>
|
|
</group>
|
|
</group>
|
|
<br></br>
|
|
<templates>
|
|
<div class="row">
|
|
<div class="col-6"></div>
|
|
<div class="col-6">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>Data Collected By Sign</b>
|
|
<button string="Approve" invisible="data_collected_image" class="btn-primary custom_btn" type="object" name="action_data_esign_btn"></button>
|
|
</td>
|
|
<td><field name="data_collected_image" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="data_collected_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Data Collected On</b></td>
|
|
<td><field name="data_collected_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="data_collected_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Data Collected By</b></td>
|
|
<td><field name="data_collected_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</templates>
|
|
</page>
|
|
<page string="Investigation Details">
|
|
<group>
|
|
<group>
|
|
<field name="device_failed_to_meet_specification"/>
|
|
<field name="labelling_error"/>
|
|
<field name="ifu"/>
|
|
<field name="interin_containment_actions"/>
|
|
</group>
|
|
<group>
|
|
<field name="packaging_details"/>
|
|
<field name="processing"/>
|
|
<field name="raw_materials"/>
|
|
|
|
</group>
|
|
</group>
|
|
<templates>
|
|
<div class="row">
|
|
<div class="col-6"></div>
|
|
<div class="col-6">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>Investigation Carried Out By Sign</b>
|
|
<button string="Approve" invisible="investigation_carriedout_image" class="btn-primary custom_btn" type="object" name="action_investigation_esign_btn"></button>
|
|
</td>
|
|
<td><field name="investigation_carriedout_image" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="investigation_carriedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Investigation Carried Out On</b></td>
|
|
<td><field name="investigation_carriedout_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="investigation_carriedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Investigation Carried Out By</b></td>
|
|
<td><field name="investigation_carriedout_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</templates>
|
|
</page>
|
|
<page string="Root Cause">
|
|
<field name="root_cause"/>
|
|
<templates>
|
|
<div class="row">
|
|
<div class="col-4">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>Carried Out By Sign</b>
|
|
<button string="Approve" invisible="rootcause_carriedout_image" class="btn-primary custom_btn" type="object" name="action_rootcause_esign_btn"></button>
|
|
</td>
|
|
<td><field name="rootcause_carriedout_image" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="rootcause_carriedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Root Cause Carried Out On</b></td>
|
|
<td><field name="rootcause_carriedout_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="rootcause_carriedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Root Cause Carried Out By</b></td>
|
|
<td><field name="rootcause_carriedout_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
<div class="col-4"></div>
|
|
<div class="col-4">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>Verified By Sign</b>
|
|
<button string="Approve" invisible="rootcause_verifiedout_image" class="btn-primary custom_btn" type="object" name="action_rootcause_verify_btn"></button>
|
|
</td>
|
|
<td><field name="rootcause_verifiedout_image" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="rootcause_verifiedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Root Cause Verified On</b></td>
|
|
<td><field name="rootcause_verifiedout_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="rootcause_verifiedout_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Root Cause Verified Out By</b></td>
|
|
<td><field name="rootcause_verifiedout_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</templates>
|
|
</page>
|
|
<page string="CAPA">
|
|
<group>
|
|
<group>
|
|
<field name="corrective_action"/>
|
|
</group>
|
|
<group>
|
|
<field name="preventive_action"/>
|
|
</group>
|
|
<group>
|
|
<field name="capa_status"/>
|
|
</group>
|
|
</group>
|
|
<templates>
|
|
<div class="row">
|
|
<div class="col-6"></div>
|
|
<div class="col-6">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>Status Reviewed By Sign</b>
|
|
<button string="Approve" invisible="status_reviewed_image" class="btn-primary custom_btn" type="object" name="action_capa_esign_btn"></button>
|
|
</td>
|
|
<td><field name="status_reviewed_image" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="status_reviewed_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Status Reviewed On</b></td>
|
|
<td><field name="status_reviewed_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="status_reviewed_image == False">
|
|
<td style="padding: 8px;" class="column"><b>Status Reviewed By</b></td>
|
|
<td><field name="status_reviewed_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</templates>
|
|
</page>
|
|
<page string="Response">
|
|
<group>
|
|
<group>
|
|
<field name="response_sent_date"/>
|
|
</group>
|
|
<group>
|
|
<field name="customer_feedback_on_response"/>
|
|
</group>
|
|
<group>
|
|
<field name="qa_comments"/>
|
|
</group>
|
|
</group>
|
|
<templates>
|
|
<div class="row">
|
|
<div class="col-6"></div>
|
|
|
|
<div class="col-6">
|
|
<table class="table_custom" style="box-shadow: rgba(0, 0, 0, 0.24) 0px 3px 8px;background-color: #fff;border: solid 4px #9689c1;"> <tr style="border-bottom: solid 1px #ccc;">
|
|
<td style="padding: 8px;" class="column"><b>QA In-Charge Sign</b>
|
|
<button string="Approve" invisible="qa_sign" class="btn-primary custom_btn" type="object" name="action_qa_esign_btn"></button>
|
|
</td>
|
|
<td><field name="qa_sign" widget="image"/></td>
|
|
</tr>
|
|
<tr invisible="qa_sign == False">
|
|
<td style="padding: 8px;" class="column"><b>QA Reviewed On</b></td>
|
|
<td><field name="qa_closed_on" readonly="1"/></td>
|
|
</tr>
|
|
<tr invisible="qa_sign == False">
|
|
<td style="padding: 8px;" class="column"><b>QA Reviewed By</b></td>
|
|
<td><field name="qa_by" readonly="1"/></td>
|
|
</tr>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</templates>
|
|
</page>
|
|
</notebook>
|
|
|
|
|
|
<br></br>
|
|
<templates>
|
|
<div style="width: 100%; display: flex; justify-content: space-between; margin-top: 50px;">
|
|
|
|
</div>
|
|
</templates>
|
|
</sheet>
|
|
</form>
|
|
</field>
|
|
</record>
|
|
<menuitem id="ccrf_menu"
|
|
name="Customer Complaint Registration Form(CCRF)"
|
|
parent="ce_forms_menu_root" action="action_ccrf_list" groups="sos_inventory.sos_production_user,sos_inventory.sos_rd_user,sos_inventory.sos_healthcare_user,sos_inventory.sos_qa_user,sos_inventory.sos_qc_user,sos_inventory.sos_ce_user,sos_inventory.sos_scg_group_user,sos_inventory.sos_management_user,sos_inventory.sos_sales_user"/>
|
|
|
|
|
|
</odoo>
|